What's more, you can try to connect iPhone to another computer's USB port if necessary. As a result, check carefully whether the problem is caused by bad connectivity. Sometimes, you may don't know if the USB cable is malfunctioning or damaged. You can check and change another USB cable or USB port on your computer if your iPhone is not showing up on iTunes when you plug it in. No matter where the problem lies, there are some easy steps to troubleshoot to get an iPhone and iTunes to communicate again. There may be a problem with the iPhone software, or debris may clog the iPhone port. Physical issues may exist, such as faulty USB cables or USB ports. ITunes does not recognize an iPhone for a few reasons. I have tested it on other computers with itunes.
I have reinstalled itunes and all drivers. It doesnt charge either when plugged in to the computer, but it does charge when plugged into the wall. Why Is My iPhone Not Showing up in iTunes? My computer wont recognize my iphone 4 and neither will itunes.
On the next screen, select Search automatically for updated driver software option.Īfter the Driver Software is installed, open iTunes > reconnect iPhone to computer and see if it is now showing up in iTunes.
On Device Manager screen, expand Universal Serial Bus Devices entry, right-click on Apple Mobile Device USB and click on Update Driver option. Right-click on the Start button and click on Device Manger. On the next screen, select Search automatically for updated driver software option.Īfter the Software is installed, open iTunes > reconnect iPhone to computer and see if it is now showing up in iTunes.
On Device Manager screen, expand Portable Devices entry, right-click on Apple iPhone and click on Update Driver option.
There are universal steps that can fix the problem on both PC or Mac, as we. Right-click on the Start button and click on Device Manger. Two Apple experts explain why your iPhone wont connect to iTunes on PC or a Mac. Sometimes, the problem is due to outdated or corrupted driver software on your computer. Open iTunes on your computer > Click on the Help tab in top-menu bar and select Check for Updates option in the drop-down menu.
Update Windows or update macOS and see if this takes care of any software glitches or hidden bugs that caused the iPhone-to-iTunes connection problem. In Services window, scroll down to locate Apple Mobile Device Service and then right click it to Restart it. Press Windows + R to open the Run box and then type in services.msc in the box. Update iTunes and then attempt to connect the iPhone again. If you wish to see iTunes iPhone connected, try to restart the Apple Mobile Device Service. Make sure that the latest version of iTunes is installed on your computer. An old version of iTunes may not recognize your iPhone. Once you Trust the computer, iPhone should show up in iTunes. Go to Settings > General > Transfer or Reset iPhone > Reset > on the pop-up, select Reset Location & Privacy option.Īfter the Reset process is completed, plug iPhone to Computer > Unlock iPhone and select the Trust option, as “Trust This Computer” pop-up appears on the screen of your device.
Unplug iPhone from computer and follow the steps below to Reset Location and Privacy Settings on your iPhone. Remove iPhone and other plugged devices from your computer (Except Keyboard and Mouse) > Shut Down the Computer > Wait for 30 seconds and Restart the Computer.Īfter the computer restarts, open iTunes and plug iPhone into the USB Port of your computer. Many times, the problem of USB devices not being recognized by iTunes or by the computer itself is due to stuck programs and processes. On the next screen, use the Slider to Power OFF iPhone.Īllow iPhone to completely switch OFF > Wait for 30 seconds and Restart iPhone by pressing the Power button.Īfter iPhone Restarts, plug it back into the computer and see if it is now showing up in iTunes.
Go to Settings > General > scroll down and tap on Shut Down. If you are using a USB HUB, connect iPhone directly to the USB, instead of connecting it via the USB HUB, which might be faulty. This simple fix should work, if the problem is due to a Faulty USB Port on your computer. Incase If, you have an iPhone 7 and above then hit ‘Power and Volume down’ button at the same time. If you own an iPhone version 6.0 or older, then tap ‘Home and Power’ button at the same time and release within 10 seconds. Remove iPhone from its current USB Port and plug it into another USB port. The hard reset of the device is similar to the refresh button in your PC. So, let us go ahead and take a look at some of the methods to fix the problem of iPhone not connecting to iTunes on a Windows computer. If iPhone does not show up in iTunes, you won’t be able to Backup iPhone to computer, Restore iPhone from Backup or Update iPhone using iTunes.